REFUND POLICY

This policy covers refunds for purchases made on jtobeo.top.By making a purchase, you agree to these terms.

Eligible refunds require items to be returned within 14 days of delivery, in unused condition with all original tags, packaging, and a copy of the order receipt.
Refunds will be processed to your original payment method within 3-6 business days after we verify the returned item meets our criteria.
Shipping costs for returns are borne by the customer, except when the return is necessary due to our error (e.g., defective item, incorrect shipment).
For refund requests or to track the status of an existing return, contact WayneFrede1977@hotmail.com with your order ID and a brief description of the issue.

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